We leverage open standards, seamless solutions that enable enterprises to integrate back-office and legacy systems, strategic business units, partners, suppliers, and customers within the value chain. We assist enterprises in leveraging Internet, wireless and emerging technologies with investments in enterprise resources and systems, XML/EDI, ERP Web Enablement, Enterprise Application Integration, Wireless Web, WAP, and other integration technologies. eFusion has a deep understanding of issues facing the Energy sector, upstream, downstream, and industry wide.

Enterprise Strategy
Enterprise Application Integration
Customer Relationship Management
Mobile Technologies
Regulatory Compliance and Emergency Response

Enterprise Strategy
Many enterprises are just beginning to leverage e-business, wireless and emerging technologies to gain greater enterprise value and transition the enterprise to the ‘new economy’. These enterprises must first address fundamental issues in alignment of e-business strategies with enterprise processes, strategies, and organizational structure. What are the opportunities to reduce costs across the supply chain ? How can return-on-investment be assessed ? How can core business processes and intellectual capital be enabled to provide new revenue streams ? How will organizational structures contribute to the success of e-business initiatives, and how can they be aligned and optimized ?

eFusion assists enterprises in implementing and leveraging e-strategies to identify market opportunities, enable new revenue streams, develop intellectual capital into market offerings, and align the enterprise with business strategy.

Enterprise Application Integration
Energy, Petrochemical and Chemicals enterprises are leveraging a complex array of software applications and offerings, legacy systems, Enterprise Resource Planning, supply-chain management, e-procurement, web applications, middleware, customer relationship management. How can these systems be best leveraged to drive value to the enterprise ? What are the industry best practices for integration of these systems ?

As a facilitator of interactive business relationships, eFusion assists enterprises in leveraging the global marketplace and optimizing the value-chain through Enterprise Application Integration (EAI) and Enterprise Resource Enablement (ERE). EAI integrates the extended enterprise, providing seamless front and back office integration of ERP systems, legacy data, customer information systems, data warehouses, throughout the extended enterprise. Enterprise Resource Enablement delivers integration solutions for leveraging enterprise resources through web enabled architectures and middle-tier interfaces.

Customer Relationship Management
Energy enterprises need to focus on managing customer relationships across their downstream markets, from bulk fuels markets, branded jobbers, to their customers. The energy sector has traditionally gained market and operational efficiencies from integrated process and product focus, with the new economy bringing increased competition from market exchanges, niche players, and petropreneurs. What strategies are being applied to improve customer retention and attract new customers ? How can product offerings and intellectual capital be enabled to provide new revenue streams ?

eFusion delivers customer focused solutions for customer relationship management, field service operations, sales and service enterprise, retailer and jobber relationship management, product and enterprise branding, and other relationship management.

Mobile Technologies
Mobile and web technologies are being leveraged across the extended enterprise for field service operations, Maintenance Repair and Operations, Product Lifecycle Management, online seismic management, online drilling and reservoir management, emergency response and spill management, and other applications with distributed plant or operational parameters. Wireless applications can enable better, more informed decisions to be made by capturing real-time information from remote locations. Wireless technologies allows data to be received anytime, anywhere, and through any device. How can wireless and web technologies be best leveraged in these operations ? What standards and protocols are driving the Energy sector ?

Regulatory Compliance and Emergency Response
The Energy, Petrochemical and Chemicals industry must meet increasing regulations and compliance for a range of environmental, preparedness, and response criteria. The US petroleum industry has invested over $17 billion in Oil Spill Prevention and Response alone, since adoption of the Federal Oil Pollution Act in 1990 (OPA 90). How can energy enterprises leverage web, wireless and emerging technologies to reduce compliance costs and optimize response operations ? How can compliance operations benefit from technology adoption in related business units, such as field service operations, MRO, and product lifecycle management ?