The Internet represents a global information network for real-time data, customer service, business-to-business processes, global trading and commerce. eFusion is at the forefront of this enterprise, through enabling technologies that integrate order management, customer relationship management, supply chain automation, e-procurement, seamlessly and securely integrated within the global information network of the Web. We develop interactive business relationships through developing new E-business revenue streams, automating and streamlining business processes, and enhancing customer experience.
eFusion delivers enterprise solutions for eCommerce (B2C), Business-to-Business (B2B), e-Procurement and supply-chain integration, enabling the enterprise to leverage global marketplaces through ‘new dimension’ eStrategies, and strategic technology implementation. eFusion eBusiness Solutions enable interactive business relationships between enterprises and their customers through planning and developing E-business revenue streams, automating and streamlining business commerce processes, and enhancing customer experience.
eCommerce (B2C)
E-Commerce represents an important opportunity to manage customer relationships. More than an online shopping cart, the customer experience is enabled through real-time order and delivery information, interactive, compelling product interfaces, relevant, personalized customer content, and an interactive relationship with the business behind the Web Site. Anyone can build a Web Site - eFusion builds interactive customer and business relationships.
eFusion eCommerce services provide end-to-end business-to-consumer commerce enterprise strategy, development and technology implementation. eFusion leverages key partner B2C solutions from leading vendors, including Microsoft, Open Market, SAP, and others, provides development and integration of vendor and custom B2C applications, and delivers integrated systems for transaction processing. eFusion provides critical technology strategy and implementation for eCommerce initiatives, to enable effective, end-to-end B2C interfaces and solutions that integrate real-time order and delivery information, interactive, compelling product interfaces, focused customer content, and an interactive relationship with the business behind the Web Site.
eCommerce Enterprise Strategy
eCommerce vendor solutions design, deployment and integration
Development of B2C applications, including auctions, market exchanges
Transaction interface solutions
Product catalog design/ development
Order processing interface
Delivery/ Shipping interfaces
Business-to-Business (B2B)
eBusiness represents an opportunity to automate and streamline critical business processes, reduce sales to delivery time, integrate and manage the supply chain, increase efficiency in business procurement, and enhance an interactive relationship with the customer. Delivering best-of-breed, open standards enterprise solutions, eFusion B2B is at the forefront, and the back end, of Web enabled business solutions. Through leveraging the open standards of the Internet, eFusion’s methodologies enables integrated enterprise business processes and interactive relationships with enterprise partners both within and beyond the enterprise, enabling data resources between applications, databases, ERP, EDI systems, procurement systems, electronic ordering systems and legacy resources.
eFusion’s Microsoft Enterprise Integration Practice leverages its in-depth knowledge of Microsoft technologies to address e-business challenges with highly available and scalable solutions based on the Microsoft .NET architecture, Commerce Server, BizTalk, Content Management Server, Sharepoint, and other .NET services. Commerce Server 2000 includes Profile, Targeting, Product Catalog, and Business Processing Pipeline systems, which function together seamlessly to enhance the user experience by delivering one-to-one marketing capabilities. BizTalk Server 2000 offers a comprehensive solution for orchestrating the business processes between a company's internal departments and external partners across the internet, utilizing public standards to ensure interoperability. The .NET programming model introduces the XML-based Web Services, which developers can customize for use in any web environment. The .NET building-block services provide extensible "megaservices," such as user identity, personalization, calendar, messaging, search, and an XML store.
B2B Enterprise Strategy
B2B vendor solutions design, deployment and integration
Trading Portal integration
Microsoft Enterprise to Enterprise Solutions
Catalog interfaces
XML/EDI systems, application development